Privacy policy
Blissfully Yours Privacy Policy
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This Privacy Policy describes how your personal information is collected, used, and shared when you
visit or make a purchase from blissfullyyours.com (the “website”).
This website has been built using Shopify. To review their privacy policy please see here.
By using this website you acknowledge that you have read and understood the below terms.
Shopify is a US based company.
If you have any problems, you can contact me directly at hello@blissfullyyours.co.uk
YOUR INFORMATION OVERVIEW
Direct information:
When you choose to shop via the website, you will be using Shopify.
When you check out you will be asked to give the below information in order to complete the transaction
(name, billing address, shipping address, payment information (including credit card numbers), email
address, and phone number). We refer to this information as “Order Information”.
Your address will be used in a third party application, Royal Mail Click and Drop, to create the postage
label. This is automatically linked to the website and no manual exportation will be used.
These details are not exported from either Shopify or Royal Mail Click and Drop for any other purpose.
When you check out you will have the option of adding yourself to promotional marketing lists that are
sent by myself via Mailchimp. If you choose to opt into this service, your email will be added to Blissfully
Yours mailing list on Mailchimp, where news and upcoming products will be shared via email. You can
unsubscribe at any point if you change your mind.
This is automatically linked from the website to Mailchimp and no manual exportation will be used.
For more details on Shopify’s privacy policy please visit here.
Indirect information:
The personal information that we collect indirectly, is automatically collected as you interact & browse our
Website.
This may include:
• Device, Location & Usage Data used to improve & optimise our Products, Website & Services.
This includes information about your web browser, IP address, time zone, and some of the cookies that
are installed on your device. In addition to this, as you browse our Website, we collect information about
the individual web pages or products that you view, what websites or search terms referred you to our
Website, and information about how you interact with the Website.
The information laid out above is collected using the technologies such as:
• “Cookies” are data files that are placed on your device or computer and often include an anonymous
unique identifier. For more information about cookies, and how to disable cookies, click here.
• “Log files” track actions occurring on the Website, and collect data including your IP address, browser
type, Internet service provider, referring/exit pages, and date/time stamps.
• “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you
browse the Website.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfil any orders placed through the website
(including processing your payment information, arranging for shipping, and providing you with invoices
and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising
relating to our products or services.
- Promotional / marketing emails if chosen
- our third-party payment provider PayPal, if chosen as an option, with be given access to this information
to receive payments
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular,
your IP address), and more generally to improve and optimise our website (for example, by generating
analytics about how our customers browse and interact with the website, and to assess the success of
our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with the following third parties to allow them to perform the services
they provide to us.
Shopify: This allows us to power our online store and take secure payments. You can read more about how Shopify uses your Personal Information here.
Google Analytics:
This allows us to understand how our customers use our Website. You can read more about how Google
uses your Personal Information here.
You can also opt-out of Google Analytics here.
Royal Mail: This service is used to create postage stamps for delivery.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to
respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
No data is sold on to any third-party to use.
YOUR INFORMATION (ADDITIONAL USES)
There are also some additional ways we use your personal information other than the primary uses we
have listed above.
This may include:
• Managing user accounts & delivering requested services. We use your data to keep your account up to
date, and in working order; as well as providing you with any services you request.
• Responding to user issues & support requests. We may use your data in order to contact you when
solving any potential issues that may arise when using our Website or Services.
• Delivering advertising that is tailored to you. We use cookies & web beacons to collect your information
so we can develop tailored advertising that better fits our users. This may mean you see advertising
banners & ads for Lemon when you are on other websites and/or applications.
• Requesting feedback to help improve our Website and Services. We may use your personal information
to contact you about your experience in using our Website & Services. This is used to improve your
overall experience and allow systems to work better for our users.
• Enforcing & protecting Services. In order to maintain the safety and security of our Website & Services
we may use your for purposes such as Fraud Monitoring - this helps keep our prevent our Website,
Services & Users from security risks.
• Anonymous Data Analysis. We may use your data in order to form customer trends & analyse
promotional campaigns — in this instance we use anonymous data that does not include any Personal
Information & is not associated with any individual end user.
DATA RETENTION:
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for.
This may also include:
• Retaining your data for the purposes of satisfying any legal, accounting, or reporting requirements.
• Anonymising your personal data (see “Anonymous Data Analysis” above) for research or statistical
purposes in which case we may use this information indefinitely without further notice to you.
• Maintaining your Order Information for our records, when you place an order through our Website,
unless and until you ask us to delete this information.
YOUR LEGAL RIGHTS
Under Data Protection Laws, unless subject to exemption, you have Legal Rights to your personal data.
This includes:
• The right to request a copy of the personal data we currently hold about you.
• The right to request that any inaccurate or outdated information about you is corrected & updated.
• The right to request that, where is no longer necessary to retain, your personal data is erased.
• The right to withdraw your consent to the processing at any time, where consent was the lawful basis
for processing your data.
• The right to request that we provide you with your personal data and where possible, to transmit that
data directly to another data controller (where our processing is based on consent or is necessary for the
performance of our contract with you or where we process your data by automated means).
• The right, where there is a dispute in relation to the accuracy or processing of your personal data, to
request a restriction is placed on further processing.
• The right to object to our processing of personal data, where applicable i.e., where processing is based
on our legitimate interests (or in performance of a task in the public interest/exercise of official authority);
direct marketing or processing for the purposes of scientific/historical research and statistics).
Please contact us at hello@blissfullyyours.co.uk if you wish to exercise any of these rights. Please note:
as a security measure, we may need to request specific information from you in order to confirm your
identity.
If all is agreed and confirmed correct, we will remove your personal data.
The data of your order however (product bought, date, cost etc) will be held for our financial records)
There may be some cases were erasure cannot happen. The erasure may not happen if;
- we believe it isn't the buyer requesting for their details to be removed
- the data is needed for legal reasons
- it is currently being used for an outstanding order
- if it is less than 180 days fewer than your last order. It will automatically be deleted after this time period
has passed.
You can have any of your personal data changed or edited at any time; please contact us on the email
below.
CHANGES:
We may update this privacy policy from time to time in order to reflect, for example, changes to our
practices or for other operational, legal or regulatory reasons.
AGE RESTRICTION:
You must have parental permission to purchase an item from our site if you are under the age of 16.
CONTACT US:
For more information about our privacy practices, if you have questions, or if you would like to make a
complaint, please contact us by e-mail at hello@blissfullyyours.co.uk or by mail using the details
provided below:
Blissfully Yours
[Re: Privacy Compliance Officer]
85 Gregory Crescent, London, United Kingdom, SE9 5RX