Privacy Policy

1. Introduction

Welcome to Blissfully Yours. I am committed to protecting your personal information and your privacy. This policy explains how I collect, use, and protect your data when you visit my website or use one of my services - live calligraphy, wedding signage or learning calligraphy.

2. Contact Details

For the purposes of the UK GDPR, I am the data controller.

Business Name: Blissfully Yours

Email: hello@blissfullyyours.co.uk

3. The Type of Personal Information I Collect

I currently collect and process the following information if you book a service with me or purchase from this website.

Contact Details: Name, email address, phone number, and shipping address.

Event Details: Dependant on the event type - Name or names of the couple, delivery address, event date, venue locations, guest names (for weddings seating plans/place cards).

Payment Information: For wedding signage and live event bookings no information will be collected on this website - you will pay directly via bank transfer and invoice. When purchasing a physical product (for example a workbook) on this website, we use Squarespace Payments as our payment solution. Squarespace Payments is a fully integrated, native payment solution provided to us by our online store service provider Squarespace. Squarespace Payments makes use of the following third party service providers which will also receive your personal information and process it in accordance with their privacy policies:

Stripe - payment processing services. You can read Stripe’s privacy policy at https://stripe.com/privacy.

Sift - fraud monitoring and detection services. You can read Sift’s privacy policy at https://sift.com/service-privacy.

Website Usage: IP addresses and cookies (see my Cookie Policy for more info).

4. How I Get the Personal Information and Why I Have It

Most personal information will be provided to me via email for wedding signage and live event services for one of the following reasons:

  • To provide a quote or answer an enquiry.

  • To fulfill an order for wedding stationery or signage.

  • To send you newsletters or marketing (only if you have opted in).

However if you use the website for purchasing or contacting the below information will be collected.

Contact Form: If you choose to contact me via the contact page, the form will collect Name, Event Date and Email Address. This information will be used to

Online orders: When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:

  • Billing and shipping address

  • Details relating to your purchase (personalisation request)

  • Email address

  • Name

  • Phone number

Lawful Bases: Under the UK General Data Protection Regulation (UK GDPR), the lawful bases I rely on for processing this information are:

Contractual Obligation: I need your data to fulfill our agreement (e.g., to design, print, and post your order).

Consent: You have given clear consent for me to process your data for a specific purpose (e.g., marketing). You can remove this at any time.

Legitimate Interests: For administrative purposes or to improve my services.

5. Sharing Your Information

I may share this information with:

Couriers/Postal Services: To deliver your orders (e.g., Royal Mail, DPD).

Professional Printers: If I outsource printing, I share the designs containing your wedding details.

IT Services: Email providers (e.g., Gmail), website hosting platforms and Starling bank, the provider I use to manage my business accounts and invoicing.

6. International Data Transfers

Some of my service providers may be located outside the UK. I ensure they provide an adequate level of protection, often through "Standard Contractual Clauses" approved by the UK government.

7. How I Store Your Personal Information

Your information is securely stored on password-protected computers.

Retention: I keep your order information for 6 years to comply with UK tax and accounting laws. After this period, I will delete your digital files and securely shred any physical data.

8. Your Data Protection Rights

Under data protection law, you have rights, including:

  • Your right of access: To ask for copies of your personal information.

  • Your right to rectification: To ask me to correct inaccurate information.

  • Your right to erasure: To ask me to delete your personal information in certain circumstances.

  • Your right to object: To object to the processing of your data (e.g., for marketing).

9. Blog Interaction

This website includes commenting functionality on some pages which enables you to post a comment. This website collects personal information when you post a comment, including:

  • Your name (which will be displayed as part of your posted comment)

  • Your email address (optional, to let you know if someone replies to your comment)

  • Your website URL (optional)

This website includes “likes” functionality on some blog posts which enables you to “like” a post. This website collects personal information when you like a post to try to prevent the same person from liking the same post during the same visit, including:

  • Information about your browser, network and device

  • Details about the web page or content you shared or proposed to share

  • Your IP address

10. Email Marketing

If you provide your email, you may receive various email marketing. You are able to unsubscribe at any time.

Automated Abandoned Cart: You’ll receive an automated email within 24 hours after you abandon your shopping cart, if all of the following occur:

  • You enter your email address at checkout, or are logged into your customer account.

  • You add a product which is in stock to your shopping cart.

  • You close your browser or leave this website without completing your purchase.

You can unsubscribe from these messages at the bottom of the email.

The email will link back to this website, where you can pick up where you left off and complete your purchase.

Marketing Emails: We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We provide your contact information to Squarespace, our email marketing provider, so they can send these emails on our behalf and help us manage our relationship with you.

11. How to Complain

If you have any concerns about my use of your personal information, you can make a complaint to me at hello@blissfullyyours.co.uk

Last updated: 21.08.2026